Support

ROBOTIS Technical Support

Build boldly.
We’ll help.

Find product documentation, troubleshooting guidance, setup videos, downloads, and direct help from the ROBOTIS team.

accessory finder

Build the right combination.

Select your DYNAMIXEL series and exact model to explore compatible frames, horns, cables, and mounting accessories.


Choose a series and model.

Note: Products marked with an asterisk (*) have been discontinued.

Not sure where to begin?

Start here.

Use this simple path to find answers quickly. If the documentation does not solve it, send our team the details of your setup.

1

Identify your product

Note the exact model name, power supply, controller, and communication interface in your setup.

Find product docs ↗
2

Check the basics

Review the product documentation and FAQ for wiring, power, software, and operating requirements.

Review the FAQ ↗
3

Contact our team

Include photos, video, error messages, and steps already attempted so we can help efficiently.

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Human support

Still need a hand?

Our technical support team can help with product selection, setup, troubleshooting, repairs, and warranty questions.

Email: cs@robotis.com

Phone: 949-377-0377

Typical response time: 1–2 business days

Email Support

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